Shipping policy

EDC Coffee & Tea

Last Updated: 10.16.25

At EDC Coffee & Tea, we work hard to make sure your order gets to you quickly and in perfect condition. Please review our shipping policy below.

1. Processing Time

Orders are typically processed and shipped within 1–3 business days.
Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods & Rates

We offer standard and expedited shipping options at checkout.
Shipping rates are calculated based on weight, destination, and chosen shipping method.
From time to time, we may offer free shipping promotions (details will be listed on our Site).

3. Domestic Shipping

We currently ship within the United States
Delivery typically takes 3–7 business days depending on your location and selected shipping method.

4. International Shipping

International orders may be subject to customs fees, duties, or taxes imposed by your country.
These fees are the responsibility of the customer.
Delivery times vary by destination and may take 2–4 weeks.

5. Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor delivery status.

6. Shipping Delays

While we do our best to meet delivery estimates, we are not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.

7. Damaged, Lost, or Incorrect Orders

If your order arrives damaged, incorrect, or does not arrive at all, please contact us at support@edcbrew.com within 7 days of delivery.
For damaged items, please include photos of the packaging and product so we can file a claim with the carrier.

8. PO Boxes & APO/FPO

We ship to PO Boxes and APO/FPO addresses, but delivery times may be longer.

9. Contact Us

If you have any questions about your order or shipping, please contact us at:
support@edcbrew.com